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Factory contact & engineering channels
LINEVO is the international project and systems engineering division of the Dession manufacturing group in Foshan, Guangdong, China. Choose the channel that best fits your stage of planning; if you already have a website reference ID (starting with LV-), include it so we can link your message to your project file.
Email suits detailed technical briefs, CAD pack drawings, laminate data sheets, and formal Request for Quotation (RFQ) packages. WhatsApp suits fast engineering questions, photos of your current package, and short videos showing how your product flows or how an existing line runs.
What the WhatsApp link prepares
Clicking a WhatsApp link on our site opens a draft message with the page you were viewing, any model or format context, and a reference ID beginning with LV-. It leaves space for your product, pack format, target fill weight or volume, and required output. You can edit the draft freely before sending.
Make the first message useful
You do not need to pick a model number before contacting us. Tell our engineers what you are packing, what the finished pack looks like, and what production rate you need to hit. You can also compare packaging machines by process or packaging routes by product and application first.
- Product name and material behavior (powder, granule, piece, liquid, paste, or unit item)
- Finished package style, dimensions (mm), and target fill weight or volume
- Target output (packs/min) and shift schedule
- Whether this is a new line, a capacity expansion, or a replacement machine
- Upstream dosing or downstream cartoning, case-packing, and labeling interfaces to include
- Destination country and plant electrical supply (voltage, phase, frequency)
- Target delivery window and planned start of production
Photos, drawings, sample trials & factory visits
Photos of the product, the finished pack, and your floor space are often the fastest way to clarify scope. A short video helps when the product is sticky, dusty, fragile, viscous, or irregular in shape.
When the pack format is already fixed, send dimensioned drawings or die-lines of the bag, pouch, carton, bottle, or label. Before shipping physical product or film rolls to our Foshan factory for a sample trial, review our sample testing preparation guide and confirm the required test quantity, customs description, and receiving contact with our engineers.
How our engineering team responds
An application engineer reviews your inquiry and replies with clarifying questions, a recommended machine family and dosing method, or a sample-trial plan. Once the pack dimensions, dosing route, and site utilities are confirmed, we prepare an itemized configuration proposal and formal quotation.
Drawings & confidential project data
At first contact, share only the physical product behavior and packaging dimensions needed to size the machine—proprietary recipes are not required. When a project requires confidential plant layouts, custom container drawings, or NDA coverage, let us know by email so we can put a mutual non-disclosure agreement in place before files are exchanged.